| Help
If you are having problems using our
site, it is usually because you have disabled pop up windows,
disabled JavaScript or disabled Java.
To upgrade to the recommended browser
To enable JavaScript, you can refer to
our JavaScript help page for assistance.
To upgrade your Java go to www.java.com
.
To turn off your pop up window blocker
click on the corresponding pop up window blocker that you have
installed.
To illustrate our point that most errors
occur because your machine is not configured to allow for the
most up-to-date features of this site, we have shared our most
frequently asked questions. These questions are sent to us via
our customer feedback button. The feedback form is specially configured
to determine what browser you and using and its version. Following
each question is an explanation of how we can tell what is wrong.
Frequently Asked Questions
As of June 2005 these questions are extremely old!
Name: Tania Customer
Java: true
Screen Width: 800
Screen Depth: 16
Browser Version: Microsoft Internet Explorer
Customers Feedback....
I am having problems with enlarging thumb nails so I am unable to
purchase
RADDRESS - 152.163.201.67 BROWSER - Mozilla/2.0
(compatible; MSIE 3.0; AOL 3.0; Windows 95)
REMOTE HOST spider-tq052.proxy.aol.com
^^This Customer is using Netscape 2.0 - A browser
that is over 3 years old. They are also using Internet Explore 3.0 and a
version of AOL that does not support javascript.
Name: laura
Java:
Screen Width:
Screen Depth:
Browser Version:
Customers Feedback....
the preview feature does not work on 4017 thank you
RADDRESS - 207.60.61.177 BROWSER - Mozilla/2.0 (compatible; MSIE 3.02;
Windows 95) REMOTE HOST p176.tc1.state.ma.tiac.com
^^This Customer is using Netscape 2.0 - A browser
that is over 3 years old. They are also using Internet Explore 3.02
Neither
support javascript..
Name: Robert Customer:
Java: true
Screen Width: 800
Screen Depth: 16
Browser Version: Microsoft Internet Explorer
Customers Feedback....
I can't get my system to preview the pics..
Rob
RADDRESS - 152.163.207.77 BROWSER - Mozilla/4.0 (compatible; MSIE 4.01;
AOL 3.0; Windows 98) REMOTE HOST spider-tn072.proxy.aol.com
In this case, the customer has upgraded browsers
but has the old version of AOL. He was advised to upgrade to AOL 4.0 and
his problems went away.
Name: Stacy
Java:
Screen Width:
Screen Depth:
Browser Version:
Customers Feedback....
The preview function is not working.
RADDRESS - 204.232.51.2 BROWSER - Mozilla/2.0 (compatible; MSIE 3.02;
Update a; Windows 95) REMOTE HOST mezzullo.com
^^This Customer is using Netscape 2.0 - A browser
that is over 3 years old. They are also using Internet Explore 3.02
Neither
support javascript..
So, basically, the Frequently asked questions
boil
down to one. If you upgrade to the latest versions of your browsers and
AOL you will be able to utilize this site, and will be able to enjoy many
more sites on the net as well.
Main Page
JavaScript Help Page
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